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FAQ

I'm not sure what my ring size is. How can I figure it out?

Be confident that you'll buy a ring in the correct size when you use our Printable Ring Size Chart. Simply follow the directions mapped out in the PDF!

What is your shipping policy?

LoveInPink shares the love by providing free ground shipping throughout the United States. UPS Second Day and Next Day deliveries are available for an extra cost when you purchase your LoveInPink products.

Once placed, orders typically take 5-8 days for production. (It takes some time to fill our jewelry with love and inspiration). Deliveries are received within 14 business days from the date the order was placed.

What is your return policy?

Every piece of LoveInPink jewelry comes with a 14-day satisfaction guarantee, even if it is a custom piece from the Your Story Collection!

Refunds will be granted on all non-personalized items when returned within 14 days of the order delivery date. There will be a 10 % restocking fee on all items.

Custom jewelry from the Your Story Collection can be returned for exchange or store credit only when returned within 14 days of the order delivery date.  Exchanged items are non-returnable. 

If you would like to return your product, the item must be shipped back to LoveInPink in brand new condition and in its original packaging.

Customer must cover return shipping costs. We accept return shipments from all US mail carriers. We suggest sending your item back fully insured and with delivery confirmation. 

How do I take care of my LoveInPink jewelry?

LoveInPink strives to empower and celebrate the modern woman through timeless fine jewelry designs adorned with personal messages. We want your message to be everlasting. Cherish your jewelry by treating these pieces with love. Here are some suggestions for product care:

  • Protect your jewelry by separately keeping each piece in your custom made LoveInPink jewelry pouch.
  • Diamonds are forever, but that doesn’t mean they don’t need to be treated with love and affection!
  • Keep your message clear by cleaning your jewelry with a jewelry cleaner and a soft bristle brush between letters. With our fine silver, you should have very little tarnishing, but if you should see tarnishing, use a gentle silver cleaner.
  • Your message can follow you wherever you go, just not in the pool or the ocean!

Where are your products manufactured?

LoveInPink jewelry is proudly handcrafted in the USA. Quality is at the core of our product design, which is why our sterling silver and gold jewelry is manufactured in New York City. Our company finds value in building communities full of strength and love, and that all begins with our prouction process here in the US. For an in-depth description of our production process and the materials used, check out our blog post, Handcrafted in the USA and Designed with Love.

I have another question, where can I reach LoveInPink?

If we didn't answer the question you had, do not hesitate to contact us! Providing excellent customer service is our top priority. Feel free to send an email to info@loveinpink.com or submit a form to us here.